{"id":3162,"date":"2025-09-04T07:28:10","date_gmt":"2025-09-04T07:28:10","guid":{"rendered":"https:\/\/u1watchlab.com\/?page_id=3162"},"modified":"2025-09-04T07:42:52","modified_gmt":"2025-09-04T07:42:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/u1watchlab.com\/it\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3162\" class=\"elementor elementor-3162\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0fc46 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0fc46\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5d2f7f elementor-widget elementor-widget-heading\" data-id=\"c5d2f7f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b022d70 elementor-widget elementor-widget-heading\" data-id=\"b022d70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">General Questions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcac0e3 minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"dcac0e3\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What is kickscrews?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>Kickscrews is a dedicated online retailer specializing in\u00a0<strong data-start=\"200\" data-end=\"220\">premium sneakers<\/strong>, including\u00a0<strong data-start=\"232\" data-end=\"258\">limited-edition styles<\/strong>\u00a0and\u00a0<strong data-start=\"263\" data-end=\"288\">hard-to-find releases<\/strong>. We are passionate about sneaker culture and committed to providing a\u00a0<strong data-start=\"359\" data-end=\"379\">trusted platform<\/strong>\u00a0where enthusiasts can discover unique pairs, backed by\u00a0<strong data-start=\"435\" data-end=\"463\">thorough quality control<\/strong>\u00a0and\u00a0<strong data-start=\"468\" data-end=\"500\">exceptional customer support<\/strong>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Where is kickscrews located?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>Our registered office is at 123 Norman Road, Hornchurch, England. Please note that this is an administrative office and not a physical retail store. All purchases are made online through our website.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e414fe3 elementor-widget elementor-widget-heading\" data-id=\"e414fe3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Product Information &amp; Quality Assurance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc8b506 minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"cc8b506\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What kind of sneakers do you offer?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"160\" data-end=\"407\">We offer\u00a0<strong data-start=\"169\" data-end=\"197\">premium-quality sneakers<\/strong>\u00a0sourced from\u00a0<strong data-start=\"211\" data-end=\"231\">trusted channels<\/strong>, including factory overstock, surplus production, and carefully vetted collector networks. Each product is selected for its\u00a0<strong data-start=\"356\" data-end=\"380\">construction quality<\/strong>\u00a0and\u00a0<strong data-start=\"385\" data-end=\"404\">design accuracy<\/strong>.<\/p><p data-start=\"409\" data-end=\"571\">Some items may come from production lines\u00a0<strong data-start=\"451\" data-end=\"493\">not directly distributed by the brands<\/strong>, allowing us to provide\u00a0<strong data-start=\"518\" data-end=\"539\">exceptional value<\/strong>\u00a0on rare and in-demand styles.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What is the &quot;kickscrews Verified&quot; process?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"198\" data-end=\"385\">The\u00a0<strong data-start=\"202\" data-end=\"227\">\u201cKickscrews Verified\u201d<\/strong>\u00a0standard is our internal\u00a0<strong data-start=\"253\" data-end=\"295\">quality and accuracy assurance process<\/strong>, designed to ensure every item meets our high standards before it ships. This includes:<\/p><ol data-start=\"387\" data-end=\"880\"><li data-start=\"387\" data-end=\"535\"><p data-start=\"390\" data-end=\"535\"><strong data-start=\"390\" data-end=\"422\">Thorough Physical Inspection<\/strong>\u00a0\u2013 Checking materials, construction, stitching, and overall condition to ensure consistency with our standards.<\/p><\/li><li data-start=\"536\" data-end=\"657\"><p data-start=\"539\" data-end=\"657\"><strong data-start=\"539\" data-end=\"564\">Accuracy Verification<\/strong>\u00a0\u2013 Confirming that SKU, size, colorway, and other details match our reference product data.<\/p><\/li><li data-start=\"658\" data-end=\"765\"><p data-start=\"661\" data-end=\"765\"><strong data-start=\"661\" data-end=\"684\">Listing Consistency<\/strong>\u00a0\u2013 Ensuring the item exactly matches the photos and description on our website.<\/p><\/li><li data-start=\"766\" data-end=\"880\"><p data-start=\"769\" data-end=\"880\"><strong data-start=\"769\" data-end=\"788\">Packaging Check<\/strong>\u00a0\u2013 Verifying that the box and included accessories meet expected quality and completeness.<\/p><\/li><\/ol><p data-start=\"882\" data-end=\"996\">This process guarantees that each pair we ship\u00a0<strong data-start=\"929\" data-end=\"961\">matches what is shown online<\/strong>, both in appearance and quality.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Do you sell used or pre-owned sneakers?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>Unless specifically mentioned in the product description (which is rare), all sneakers sold on kickscrews are brand new and unworn.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Why are some prices different from the original retail price?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"133\" data-end=\"219\">Our pricing reflects the\u00a0<strong data-start=\"158\" data-end=\"203\">market value, rarity, and sourcing method<\/strong>\u00a0of each pair.<\/p><ul data-start=\"221\" data-end=\"424\"><li data-start=\"221\" data-end=\"313\"><p data-start=\"223\" data-end=\"313\">Some products may be\u00a0<strong data-start=\"244\" data-end=\"267\">priced above retail<\/strong>\u00a0due to high demand or limited availability.<\/p><\/li><li data-start=\"314\" data-end=\"424\"><p data-start=\"316\" data-end=\"424\">Others may be\u00a0<strong data-start=\"330\" data-end=\"351\">lower than retail<\/strong>\u00a0thanks to direct sourcing from surplus production or factory channels.<\/p><\/li><\/ul><p data-start=\"426\" data-end=\"546\">All items, regardless of price, undergo the same\u00a0<strong data-start=\"475\" data-end=\"508\">rigorous verification process<\/strong>\u00a0to ensure quality and authenticity.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bed776 elementor-widget elementor-widget-heading\" data-id=\"3bed776\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ordering &amp; Payment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc96fe0 minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"cc96fe0\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How do I place an order?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"119\" data-end=\"137\"><strong data-start=\"119\" data-end=\"135\">How to Order<\/strong><\/p><ol data-start=\"139\" data-end=\"464\"><li data-start=\"139\" data-end=\"229\"><p data-start=\"142\" data-end=\"229\">Browse our collection and select the\u00a0<strong data-start=\"179\" data-end=\"197\">style and size<\/strong>\u00a0you want on the product page.<\/p><\/li><li data-start=\"230\" data-end=\"270\"><p data-start=\"233\" data-end=\"270\">Click the\u00a0<strong data-start=\"243\" data-end=\"260\">\u201cAdd To Cart\u201d<\/strong>\u00a0button.<\/p><\/li><li data-start=\"271\" data-end=\"391\"><p data-start=\"274\" data-end=\"391\">Proceed to\u00a0<strong data-start=\"285\" data-end=\"297\">checkout<\/strong>\u00a0and follow the simple steps to enter your\u00a0<strong data-start=\"340\" data-end=\"364\">shipping information<\/strong>\u00a0and\u00a0<strong data-start=\"369\" data-end=\"388\">payment details<\/strong>.<\/p><\/li><li data-start=\"392\" data-end=\"464\"><p data-start=\"395\" data-end=\"464\">Complete your purchase and await your\u00a0<strong data-start=\"433\" data-end=\"455\">order confirmation<\/strong>\u00a0email.<\/p><\/li><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What payment methods do you accept?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"109\" data-end=\"175\">We accept a wide range of\u00a0<strong data-start=\"135\" data-end=\"161\">secure payment options<\/strong>, including:<\/p><ul data-start=\"177\" data-end=\"359\"><li data-start=\"177\" data-end=\"189\"><p data-start=\"179\" data-end=\"189\"><strong data-start=\"179\" data-end=\"187\">Visa<\/strong><\/p><\/li><li data-start=\"190\" data-end=\"208\"><p data-start=\"192\" data-end=\"208\"><strong data-start=\"192\" data-end=\"206\">Mastercard<\/strong><\/p><\/li><li data-start=\"209\" data-end=\"233\"><p data-start=\"211\" data-end=\"233\"><strong data-start=\"211\" data-end=\"231\">American Express<\/strong><\/p><\/li><li data-start=\"234\" data-end=\"248\"><p data-start=\"236\" data-end=\"248\"><strong data-start=\"236\" data-end=\"246\">PayPal<\/strong><\/p><\/li><li data-start=\"249\" data-end=\"266\"><p data-start=\"251\" data-end=\"266\"><strong data-start=\"251\" data-end=\"264\">Apple Pay<\/strong><\/p><\/li><li data-start=\"267\" data-end=\"285\"><p data-start=\"269\" data-end=\"285\"><strong data-start=\"269\" data-end=\"283\">Google Pay<\/strong><\/p><\/li><li data-start=\"286\" data-end=\"359\"><p data-start=\"288\" data-end=\"359\">Additional methods may be available as indicated during\u00a0<strong data-start=\"344\" data-end=\"356\">checkout<\/strong>.<\/p><\/li><\/ul><p data-start=\"361\" data-end=\"451\">All transactions are processed securely to ensure your payment information remains safe.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Is my payment information secure?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"144\" data-end=\"311\">We prioritize your\u00a0<strong data-start=\"163\" data-end=\"175\">security<\/strong>. All transactions are processed using\u00a0<strong data-start=\"214\" data-end=\"254\">SSL (Secure Socket Layer) technology<\/strong>, which encrypts your card details during transmission.<\/p><ul data-start=\"313\" data-end=\"429\"><li data-start=\"313\" data-end=\"429\"><p data-start=\"315\" data-end=\"429\">Your full payment information is used\u00a0<strong data-start=\"353\" data-end=\"389\">only to complete the transaction<\/strong>\u00a0and is\u00a0<strong data-start=\"397\" data-end=\"411\">not stored<\/strong>\u00a0on our servers.<\/p><\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Can I change or cancel my order after placing it?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"123\" data-end=\"314\">You have a\u00a0<strong data-start=\"134\" data-end=\"157\">limited time window<\/strong>\u00a0to change or cancel your order. Please contact us at\u00a0<strong data-start=\"211\" data-end=\"235\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:hello@kickscrews.com\" rel=\"noopener\" data-start=\"213\" data-end=\"233\">hello@kickscrews.com<\/a><\/strong>\u00a0within\u00a0<strong data-start=\"243\" data-end=\"255\">12 hours<\/strong>\u00a0of placing your order and include your\u00a0<strong data-start=\"295\" data-end=\"311\">order number<\/strong>.<\/p><p data-start=\"316\" data-end=\"407\">\u26a0\ufe0f After 12 hours, orders are typically processed and\u00a0<strong data-start=\"370\" data-end=\"404\">cannot be modified or canceled<\/strong>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d3147e elementor-widget elementor-widget-heading\" data-id=\"8d3147e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d74bfab minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"d74bfab\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Where do you ship to?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"123\" data-end=\"284\">We offer\u00a0<strong data-start=\"132\" data-end=\"154\">worldwide shipping<\/strong>.<br data-start=\"155\" data-end=\"158\" \/>Specific details, including\u00a0<strong data-start=\"186\" data-end=\"214\">estimated delivery times<\/strong>\u00a0and any applicable shipping fees, are provided during\u00a0<strong data-start=\"269\" data-end=\"281\">checkout<\/strong>.<\/p><p data-start=\"286\" data-end=\"400\">\u26a0\ufe0f Please note: Delivery times may vary depending on destination, customs, carrier issues, weather, or holidays.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Do you ship to P.O. Boxes or APO\/FPO addresses?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"109\" data-end=\"175\">Within the United States, we\u00a0<strong data-start=\"159\" data-end=\"209\">do not ship to P.O. Boxes or APO\/FPO addresses<\/strong>.<br data-start=\"210\" data-end=\"213\" \/>Please provide a\u00a0<strong data-start=\"230\" data-end=\"263\">valid physical street address<\/strong>\u00a0to ensure successful delivery.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How much does shipping cost?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"144\" data-end=\"311\">We offer\u00a0<strong data-start=\"114\" data-end=\"140\">FREE Standard Shipping<\/strong>\u00a0on all orders, both\u00a0<strong data-start=\"161\" data-end=\"193\">domestically within the U.S.<\/strong>\u00a0and\u00a0<strong data-start=\"198\" data-end=\"217\">internationally<\/strong>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How long will it take to receive my order?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"114\" data-end=\"149\"><strong data-start=\"114\" data-end=\"147\">Processing and Delivery Times<\/strong><\/p><ul data-start=\"151\" data-end=\"370\"><li data-start=\"151\" data-end=\"253\"><p data-start=\"153\" data-end=\"253\"><strong data-start=\"153\" data-end=\"174\">Order Processing:<\/strong>\u00a0Orders typically take\u00a0<strong data-start=\"197\" data-end=\"218\">1\u20134 business days<\/strong>\u00a0for processing and verification.<\/p><\/li><li data-start=\"254\" data-end=\"370\"><p data-start=\"256\" data-end=\"281\"><strong data-start=\"256\" data-end=\"279\">Estimated Delivery:<\/strong><\/p><ul data-start=\"284\" data-end=\"370\"><li data-start=\"284\" data-end=\"325\"><p data-start=\"286\" data-end=\"325\"><strong data-start=\"286\" data-end=\"304\">United States:<\/strong>\u00a09\u201312 business days<\/p><\/li><li data-start=\"328\" data-end=\"370\"><p data-start=\"330\" data-end=\"370\"><strong data-start=\"330\" data-end=\"348\">International:<\/strong>\u00a014\u201317 business days<\/p><\/li><\/ul><\/li><\/ul><p data-start=\"372\" data-end=\"463\">Delivery times may vary by destination. More specific estimates are provided at checkout.<\/p><p data-start=\"465\" data-end=\"643\">\u26a0\ufe0f Please note: Delays may occur due to\u00a0<strong data-start=\"505\" data-end=\"554\">customs, carrier issues, weather, or holidays<\/strong>. For full details, see our\u00a0<a class=\"decorated-link\" href=\"https:\/\/kickscrews.com\/shipping-policy\/\" target=\"_new\" rel=\"noopener\" data-start=\"582\" data-end=\"640\">Shipping Policy<\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How can I track my order?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"104\" data-end=\"379\">Once your order has shipped, you\u2019ll receive an email containing your tracking number.<br data-start=\"189\" data-end=\"192\" \/>You can use this number to track your package directly on the carrier\u2019s website, or through our dedicated tracking page here:<br data-start=\"317\" data-end=\"320\" \/>\ud83d\udc49\u00a0Track My Order<\/p><p data-start=\"381\" data-end=\"483\">Please note: It may take up to\u00a0<strong data-start=\"412\" data-end=\"424\">48 hours<\/strong>\u00a0for tracking details to become available after shipment.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Will I have to pay taxes or import duties?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>The price you see at checkout is the\u00a0<strong data-start=\"158\" data-end=\"173\">final price<\/strong>.<br data-start=\"174\" data-end=\"177\" \/>Kickscrews handles all necessary\u00a0<strong data-start=\"210\" data-end=\"237\">taxes and import duties<\/strong>, so you\u00a0<strong data-start=\"246\" data-end=\"285\">will not be charged additional fees<\/strong>\u00a0upon delivery.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What should I do if my item arrives damaged?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"148\" data-end=\"327\">If your order is damaged in transit, please contact us\u00a0<strong data-start=\"203\" data-end=\"231\">within 14 days of receipt<\/strong>\u00a0at\u00a0<strong data-start=\"235\" data-end=\"259\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"237\" data-end=\"257\">hello@kickscrews.com<\/a><\/strong>\u00a0or via\u00a0<strong data-start=\"267\" data-end=\"279\">WhatsApp<\/strong>:\u00a0<a class=\"decorated-link\" href=\"https:\/\/wa.me\/+447365756173\" target=\"_new\" rel=\"noopener\" data-start=\"281\" data-end=\"324\">Chat with Us<\/a>.<\/p><p data-start=\"329\" data-end=\"365\">When reaching out, please include:<\/p><ul data-start=\"366\" data-end=\"440\"><li data-start=\"366\" data-end=\"391\"><p data-start=\"368\" data-end=\"391\">Your\u00a0<strong data-start=\"373\" data-end=\"389\">order number<\/strong><\/p><\/li><li data-start=\"392\" data-end=\"440\"><p data-start=\"394\" data-end=\"440\"><strong data-start=\"394\" data-end=\"404\">Photos<\/strong>\u00a0of the damaged item and packaging<\/p><\/li><\/ul><p data-start=\"442\" data-end=\"580\">We\u2019ll work promptly to resolve the issue.<br data-start=\"483\" data-end=\"486\" \/>For full details, please see our\u00a0<a class=\"decorated-link\" href=\"https:\/\/kickscrews.com\/shipping-policy\/\" target=\"_new\" rel=\"noopener\" data-start=\"519\" data-end=\"577\">Shipping Policy<\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What if my package is lost or stolen after delivery is confirmed?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"109\" data-end=\"216\">Once tracking confirms delivery to your address,\u00a0<strong data-start=\"158\" data-end=\"197\">Kickscrews is no longer responsible<\/strong>\u00a0for the package.<\/p><p data-start=\"218\" data-end=\"289\">If you suspect your package is lost or stolen after delivery, please:<\/p><ol data-start=\"290\" data-end=\"409\"><li data-start=\"290\" data-end=\"342\"><p data-start=\"293\" data-end=\"342\"><strong data-start=\"293\" data-end=\"340\">Check with neighbors or building management<\/strong><\/p><\/li><li data-start=\"343\" data-end=\"409\"><p data-start=\"346\" data-end=\"409\"><strong data-start=\"346\" data-end=\"387\">Contact the shipping carrier directly<\/strong>\u00a0to report the issue<\/p><\/li><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40c7871 elementor-widget elementor-widget-heading\" data-id=\"40c7871\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Exchanges<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4970a6b minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"4970a6b\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Where do you ship to?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"130\" data-end=\"230\">You have\u00a0<strong data-start=\"139\" data-end=\"176\">14 days from the date of delivery<\/strong>\u00a0to initiate a return for eligible items, including:<\/p><ul data-start=\"231\" data-end=\"309\"><li data-start=\"231\" data-end=\"273\"><p data-start=\"233\" data-end=\"273\">Defective, damaged, or incorrect items<\/p><\/li><li data-start=\"274\" data-end=\"309\"><p data-start=\"276\" data-end=\"309\">Change of mind or sizing issues<\/p><\/li><\/ul><p data-start=\"311\" data-end=\"339\">To qualify, items must be:<\/p><ul data-start=\"340\" data-end=\"461\"><li data-start=\"340\" data-end=\"376\"><p data-start=\"342\" data-end=\"376\"><strong data-start=\"342\" data-end=\"374\">Unworn, unused, and unwashed<\/strong><\/p><\/li><li data-start=\"377\" data-end=\"416\"><p data-start=\"379\" data-end=\"416\">Returned with\u00a0<strong data-start=\"393\" data-end=\"414\">all original tags<\/strong><\/p><\/li><li data-start=\"417\" data-end=\"461\"><p data-start=\"419\" data-end=\"461\">In the\u00a0<strong data-start=\"426\" data-end=\"459\">original, undamaged packaging<\/strong><\/p><\/li><\/ul><p data-start=\"463\" data-end=\"577\">For complete details, please review our\u00a0<a class=\"decorated-link\" href=\"https:\/\/kickscrews.com\/refund-and-returns\/\" target=\"_new\" rel=\"noopener\" data-start=\"503\" data-end=\"574\">Refund and Returns Policy<\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Who pays for return shipping?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"161\" data-end=\"255\">Kickscrews covers\u00a0<strong data-start=\"179\" data-end=\"204\">return shipping costs<\/strong>\u00a0only if the return is due to our error, such as:<\/p><ul data-start=\"256\" data-end=\"322\"><li data-start=\"256\" data-end=\"275\"><p data-start=\"258\" data-end=\"275\">Defective items<\/p><\/li><li data-start=\"276\" data-end=\"293\"><p data-start=\"278\" data-end=\"293\">Damaged items<\/p><\/li><li data-start=\"294\" data-end=\"322\"><p data-start=\"296\" data-end=\"322\">Incorrect items received<\/p><\/li><\/ul><p data-start=\"324\" data-end=\"490\">Returns for reasons like\u00a0<strong data-start=\"349\" data-end=\"403\">change of mind, sizing issues, or style preference<\/strong>\u00a0are\u00a0<strong data-start=\"408\" data-end=\"424\">not accepted<\/strong>\u00a0and are therefore\u00a0<strong data-start=\"443\" data-end=\"459\">not eligible<\/strong>\u00a0for return shipping support.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How do I start a return?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"142\" data-end=\"244\">Please email our support team at\u00a0<strong data-start=\"175\" data-end=\"199\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"177\" data-end=\"197\">hello@kickscrews.com<\/a><\/strong>\u00a0within\u00a0<strong data-start=\"207\" data-end=\"230\">14 days of delivery<\/strong>, including:<\/p><ul data-start=\"245\" data-end=\"356\"><li data-start=\"245\" data-end=\"270\"><p data-start=\"247\" data-end=\"270\">Your\u00a0<strong data-start=\"252\" data-end=\"268\">order number<\/strong><\/p><\/li><li data-start=\"271\" data-end=\"305\"><p data-start=\"273\" data-end=\"305\">The\u00a0<strong data-start=\"277\" data-end=\"303\">reason for your return<\/strong><\/p><\/li><li data-start=\"306\" data-end=\"356\"><p data-start=\"308\" data-end=\"356\"><strong data-start=\"308\" data-end=\"318\">Photos<\/strong>\u00a0if the item is damaged or incorrect<\/p><\/li><\/ul><p data-start=\"358\" data-end=\"475\">\u26a0\ufe0f\u00a0<strong data-start=\"361\" data-end=\"371\">Do not<\/strong>\u00a0send items back before receiving\u00a0<strong data-start=\"405\" data-end=\"429\">return authorization<\/strong>\u00a0and the correct\u00a0<strong data-start=\"446\" data-end=\"464\">return address<\/strong>\u00a0from us.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How long does it take to get a refund?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"124\" data-end=\"323\">Once we receive and inspect your return (typically\u00a0<strong data-start=\"175\" data-end=\"196\">1\u20133 business days<\/strong>), we will notify you of approval.<br data-start=\"230\" data-end=\"233\" \/>If approved, we will process the refund\u00a0<strong data-start=\"273\" data-end=\"288\">immediately<\/strong>\u00a0to your original payment method.<\/p><p data-start=\"325\" data-end=\"452\">\u26a0\ufe0f Please note: It may take your bank or card company an additional\u00a0<strong data-start=\"393\" data-end=\"415\">5\u201310 business days<\/strong>\u00a0to post the funds to your account.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Can I exchange an item for a different size or style?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>For defective, damaged, or incorrect items, we will arrange a replacement after reviewing your return request. Exchanges due to sizing issues or customer preference are\u00a0<strong>not accepted<\/strong>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fea43b0 elementor-widget elementor-widget-heading\" data-id=\"fea43b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Account &amp; Security<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7dfae9 minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"a7dfae9\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Do I need an account to place an order?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"127\" data-end=\"244\">You\u00a0<strong data-start=\"131\" data-end=\"157\">do not need an account<\/strong>\u00a0to make a purchase. You can complete your order using our\u00a0<strong data-start=\"216\" data-end=\"234\">guest checkout<\/strong>\u00a0option.<\/p><p data-start=\"246\" data-end=\"303\">However, creating an account provides benefits such as:<\/p><ul data-start=\"304\" data-end=\"436\"><li data-start=\"304\" data-end=\"336\"><p data-start=\"306\" data-end=\"336\">Easily\u00a0<strong data-start=\"313\" data-end=\"334\">track your orders<\/strong><\/p><\/li><li data-start=\"337\" data-end=\"368\"><p data-start=\"339\" data-end=\"368\">View your\u00a0<strong data-start=\"349\" data-end=\"366\">order history<\/strong><\/p><\/li><li data-start=\"369\" data-end=\"436\"><p data-start=\"371\" data-end=\"436\">Manage\u00a0<strong data-start=\"378\" data-end=\"400\">shipping addresses<\/strong>\u00a0for faster checkout in the future<\/p><\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How is my personal information protected?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"157\" data-end=\"297\">We take your\u00a0<strong data-start=\"170\" data-end=\"204\">privacy and security seriously<\/strong>. All data transmitted on our site is protected using\u00a0<strong data-start=\"258\" data-end=\"294\">industry-standard SSL encryption<\/strong>.<\/p><ul data-start=\"299\" data-end=\"425\"><li data-start=\"299\" data-end=\"425\"><p data-start=\"301\" data-end=\"425\"><strong data-start=\"301\" data-end=\"325\">Payment Information:<\/strong>\u00a0Your payment details are used\u00a0<strong data-start=\"356\" data-end=\"384\">only for the transaction<\/strong>\u00a0and are\u00a0<strong data-start=\"393\" data-end=\"407\">not stored<\/strong>\u00a0on our servers.<\/p><\/li><\/ul><p data-start=\"427\" data-end=\"522\">For full details, please review our\u00a0<a class=\"decorated-link\" href=\"https:\/\/kickscrews.com\/privacy-policy\/\" target=\"_new\" rel=\"noopener\" data-start=\"463\" data-end=\"519\">Privacy Policy<\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f9c6bb elementor-widget elementor-widget-heading\" data-id=\"0f9c6bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contacting Support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d16942 minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"5d16942\" data-element_type=\"widget\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Do I need an account to place an order?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"123\" data-end=\"169\">You can reach our customer support team via:<\/p><ul data-start=\"171\" data-end=\"424\"><li data-start=\"171\" data-end=\"206\"><p data-start=\"173\" data-end=\"206\"><strong data-start=\"173\" data-end=\"183\">Email:<\/strong>\u00a0<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"184\" data-end=\"204\">hello@kickscrews.com<\/a><\/p><\/li><li data-start=\"207\" data-end=\"268\"><p data-start=\"209\" data-end=\"268\"><strong data-start=\"209\" data-end=\"222\">WhatsApp:<\/strong>\u00a0<a class=\"decorated-link\" href=\"https:\/\/wa.me\/+4475756173\" target=\"_new\" rel=\"noopener\" data-start=\"223\" data-end=\"266\">Chat with Us<\/a><\/p><\/li><li data-start=\"269\" data-end=\"334\"><p data-start=\"271\" data-end=\"334\"><strong data-start=\"271\" data-end=\"283\">Discord:<\/strong>\u00a0<a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"284\" data-end=\"332\">Join Our Server<\/a><\/p><\/li><li data-start=\"335\" data-end=\"424\"><p data-start=\"337\" data-end=\"424\"><strong data-start=\"337\" data-end=\"354\">Contact Form:<\/strong>\u00a0Available on our\u00a0<a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"372\" data-end=\"417\">Contact Us<\/a>\u00a0page<\/p><\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">What are your customer support hours?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p data-start=\"109\" data-end=\"175\">Our team is available\u00a0<strong>9AM \u2013 5PM PST, Monday to Saturday<\/strong>. We aim to respond to emails within 24-48 business hours.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQs General Questions What is kickscrews? Kickscrews is a dedicated online retailer specializing in\u00a0premium sneakers, including\u00a0limited-edition styles\u00a0and\u00a0hard-to-find releases. We are passionate about sneaker culture and committed to providing a\u00a0trusted platform\u00a0where enthusiasts can discover unique pairs, backed by\u00a0thorough quality control\u00a0and\u00a0exceptional customer support. Where is kickscrews located? Our registered office is at 123 Norman Road, Hornchurch, England. Please note that this is an administrative office and not a physical retail store. All purchases are made online through our website. Product Information &amp; Quality Assurance What kind of sneakers do you offer? We offer\u00a0premium-quality sneakers\u00a0sourced from\u00a0trusted channels, including factory overstock, surplus production, and carefully vetted collector networks. Each product is selected for its\u00a0construction quality\u00a0and\u00a0design accuracy. Some items may come from production lines\u00a0not directly distributed by the brands, allowing us to provide\u00a0exceptional value\u00a0on rare and in-demand styles. What is the &quot;kickscrews Verified&quot; process? The\u00a0\u201cKickscrews Verified\u201d\u00a0standard is our internal\u00a0quality and accuracy assurance process, designed to ensure every item meets our high standards before it ships. This includes: Thorough Physical Inspection\u00a0\u2013 Checking materials, construction, stitching, and overall condition to ensure consistency with our standards. Accuracy Verification\u00a0\u2013 Confirming that SKU, size, colorway, and other details match our reference product data. Listing Consistency\u00a0\u2013 Ensuring the item exactly matches the photos and description on our website. Packaging Check\u00a0\u2013 Verifying that the box and included accessories meet expected quality and completeness. This process guarantees that each pair we ship\u00a0matches what is shown online, both in appearance and quality. Do you sell used or pre-owned sneakers? Unless specifically mentioned in the product description (which is rare), all sneakers sold on kickscrews are brand new and unworn. Why are some prices different from the original retail price? Our pricing reflects the\u00a0market value, rarity, and sourcing method\u00a0of each pair. Some products may be\u00a0priced above retail\u00a0due to high demand or limited availability. Others may be\u00a0lower than retail\u00a0thanks to direct sourcing from surplus production or factory channels. All items, regardless of price, undergo the same\u00a0rigorous verification process\u00a0to ensure quality and authenticity. Ordering &amp; Payment How do I place an order? How to Order Browse our collection and select the\u00a0style and size\u00a0you want on the product page. Click the\u00a0\u201cAdd To Cart\u201d\u00a0button. Proceed to\u00a0checkout\u00a0and follow the simple steps to enter your\u00a0shipping information\u00a0and\u00a0payment details. Complete your purchase and await your\u00a0order confirmation\u00a0email. What payment methods do you accept? We accept a wide range of\u00a0secure payment options, including: Visa Mastercard American Express PayPal Apple Pay Google Pay Additional methods may be available as indicated during\u00a0checkout. All transactions are processed securely to ensure your payment information remains safe. Is my payment information secure? We prioritize your\u00a0security. All transactions are processed using\u00a0SSL (Secure Socket Layer) technology, which encrypts your card details during transmission. Your full payment information is used\u00a0only to complete the transaction\u00a0and is\u00a0not stored\u00a0on our servers. Can I change or cancel my order after placing it? You have a\u00a0limited time window\u00a0to change or cancel your order. Please contact us at\u00a0hello@kickscrews.com\u00a0within\u00a012 hours\u00a0of placing your order and include your\u00a0order number. \u26a0\ufe0f After 12 hours, orders are typically processed and\u00a0cannot be modified or canceled. Shipping &amp; Delivery Where do you ship to? We offer\u00a0worldwide shipping.Specific details, including\u00a0estimated delivery times\u00a0and any applicable shipping fees, are provided during\u00a0checkout. \u26a0\ufe0f Please note: Delivery times may vary depending on destination, customs, carrier issues, weather, or holidays. Do you ship to P.O. Boxes or APO\/FPO addresses? Within the United States, we\u00a0do not ship to P.O. Boxes or APO\/FPO addresses.Please provide a\u00a0valid physical street address\u00a0to ensure successful delivery. How much does shipping cost? We offer\u00a0FREE Standard Shipping\u00a0on all orders, both\u00a0domestically within the U.S.\u00a0and\u00a0internationally. How long will it take to receive my order? Processing and Delivery Times Order Processing:\u00a0Orders typically take\u00a01\u20134 business days\u00a0for processing and verification. Estimated Delivery: United States:\u00a09\u201312 business days International:\u00a014\u201317 business days Delivery times may vary by destination. More specific estimates are provided at checkout. \u26a0\ufe0f Please note: Delays may occur due to\u00a0customs, carrier issues, weather, or holidays. For full details, see our\u00a0Shipping Policy. How can I track my order? Once your order has shipped, you\u2019ll receive an email containing your tracking number.You can use this number to track your package directly on the carrier\u2019s website, or through our dedicated tracking page here:\ud83d\udc49\u00a0Track My Order Please note: It may take up to\u00a048 hours\u00a0for tracking details to become available after shipment. Will I have to pay taxes or import duties? The price you see at checkout is the\u00a0final price.Kickscrews handles all necessary\u00a0taxes and import duties, so you\u00a0will not be charged additional fees\u00a0upon delivery. What should I do if my item arrives damaged? If your order is damaged in transit, please contact us\u00a0within 14 days of receipt\u00a0at\u00a0hello@kickscrews.com\u00a0or via\u00a0WhatsApp:\u00a0Chat with Us. When reaching out, please include: Your\u00a0order number Photos\u00a0of the damaged item and packaging We\u2019ll work promptly to resolve the issue.For full details, please see our\u00a0Shipping Policy. What if my package is lost or stolen after delivery is confirmed? Once tracking confirms delivery to your address,\u00a0Kickscrews is no longer responsible\u00a0for the package. If you suspect your package is lost or stolen after delivery, please: Check with neighbors or building management Contact the shipping carrier directly\u00a0to report the issue Returns &amp; Exchanges Where do you ship to? You have\u00a014 days from the date of delivery\u00a0to initiate a return for eligible items, including: Defective, damaged, or incorrect items Change of mind or sizing issues To qualify, items must be: Unworn, unused, and unwashed Returned with\u00a0all original tags In the\u00a0original, undamaged packaging For complete details, please review our\u00a0Refund and Returns Policy. Who pays for return shipping? Kickscrews covers\u00a0return shipping costs\u00a0only if the return is due to our error, such as: Defective items Damaged items Incorrect items received Returns for reasons like\u00a0change of mind, sizing issues, or style preference\u00a0are\u00a0not accepted\u00a0and are therefore\u00a0not eligible\u00a0for return shipping support. How do I start a return? Please email our support team at\u00a0hello@kickscrews.com\u00a0within\u00a014 days of delivery, including: Your\u00a0order number The\u00a0reason for your return Photos\u00a0if the item is damaged or incorrect \u26a0\ufe0f\u00a0Do not\u00a0send items back before receiving\u00a0return authorization\u00a0and the correct\u00a0return address\u00a0from us. How long does it take to get a refund? 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